Shipping Policy

At Olasca, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below to understand how we process and deliver your orders.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During high order volumes, processing may take slightly longer. If there is a significant delay in shipping your order, we will notify you via email.

Shipping Time

Once your order has been processed and dispatched, the estimated delivery time is:

6–9 business days

Delivery time may vary depending on:

• Your location

• Courier service availability

• Customs processing (for international shipments)

• Seasonal demand or unforeseen delays

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 24–48 hours to update in the courier system.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, Olasca may offer free shipping promotions, which will be clearly stated on the website.

Delayed or Lost Packages

While we work with reliable shipping partners, delivery delays may occasionally occur due to factors outside our control.

If your package is significantly delayed or appears lost, please contact our support team and we will assist you in resolving the issue.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping details.

If an incorrect address is entered during checkout and the order has already been shipped, Olasca cannot guarantee successful redelivery.

Please double-check your shipping information before placing an order.

Contact Us

If you have any questions regarding your shipment, please contact us at:

Email: olasca.official@gmail.com

Business Hours: Monday – Friday